Louise Cook
Administration Manager
Ask Louise about:
- Escalated booking queries
- Administration policies and procedures
- Administration staff training and quality control
Team Leaders
Vikki Smith
Angela Smith (Maternity Cover)
Megan Hunt
Ask us about:
- First point of contact for escalated booking queries
- Adhering to administration procedures
- Administration staff training and quality control
Customer Service Advisors
Karen Stanley
Selena Leeks
Kay Marsh
Louise Ruffles
Claire Kimm
Claire Blackwell
Vicky-Ellen Sewell
Ask us about:
- Processing documentation
- Franchisee & Customer administration queries
- Processing client payments
- Missing customer information
- Invoicing & Ticketing
